245D
Mock Audit
A structured audit-readiness review for Minnesota 245D providers.
Serving Minnesota Providers • 1 Business Day Response
Scope
We review documentation across three areas. Exact file counts and depth are confirmed after intake.
Admin & Program Records
- Oversight structure and documentation systems
- Required program-level documentation and recordkeeping
- Evidence that systems are maintained and organized
Staff Files
- Training/orientation documentation and proof of completion
- Consistency across files (not just one-off completeness)
- High-risk gaps that commonly create licensing exposure
Service Recipient Files
- Required file components and documentation quality
- Consistency, defensibility, and repeat gaps across recipients
- Cross-checking for missing items that typically trigger findings
A simple, structured process.
Complete the intake form
(scope, service types, size)
Upload documents
using our secure link
We review + score
with evidence notes and risk ranking
You receive results
based on your package (Snapshot, Standard, or Comprehensive)
Note: For paper-based records, on-site walkthroughs are available by request (add-on).
No fluff. No vague "recommendations."
Just what's missing, why it matters, and how to correct it.
What you'll upload (high-level)
Organization & Program records
- Licensing/245D basics
- Key policies
- Corrective action history (if any)
- Required logs
Service Recipient Files
- Service agreements
- Support plan/assessment docs you rely on
- Documentation/service notes
- Rights/complaints forms as applicable
Staff Files
- Background study status and proof
- Role qualifications
- Orientation/training documentation
- Supervision documentation as applicable
Service documentation support (only if included in scope)
- Timesheets/service delivery proof (as applicable)
- Documentation cross-checks tied to service delivery expectations (not a billing/claims audit)
*After booking, you'll receive a detailed Document Request List, file naming guide & secure upload instructions.
Pricing
How pricing works
- Scope is confirmed after intake (package + add-ons)
- Package pricing is fixed for the included sample size
- Sampling is designed to identify repeat patterns and system gaps
- Sample selection: you choose the sample (provider-selected) or we select one (random)
Standard turnaround: 7–14 business days after complete upload (or after an on-site review is completed and any requested follow-ups are received)
Snapshot
Best for: a fast, leadership-level risk picture
Includes: Risk Summary (by domain) + Top Risk List
Not included: Findings Report, 30/60/90 CAP, debrief
Sample: 2 service recipient files + 2 staff files
Standard
Best for: full written findings + a corrective action plan
Includes: Findings Report + Findings Summary + 30/60/90 CAP
Sample: 5 service recipient files + 5 staff files
Comprehensive
Best for: deeper pattern analysis + leadership alignment
Includes: Everything in Standard + 60–90 minute debrief (priorities + sequencing)
Sample: 8 service recipient files + 8 staff files
Add-ons
Rush option (premium, limited availability)
Rush turnaround: 3–5 business days after complete upload (limited availability). Requires complete upload within 24 hours of scope confirmation.
Not included (unless added in writing):
- Legal advice or representation
- Writing/re-writing your full policy manual
- Acting as your Designated Manager/Qualified Professional
- Ongoing monthly compliance management
*Scope is confirmed after intake. Expanded scope is billed at the rates listed.
*Documents are handled confidentially and used only for the review. We recommend that your agency de-identifies client and staff files with initials or SR-01/ST-01 (Service Recipient-01/Staff-01).
Frequently Asked Questions
What happens after I submit intake?
We confirm scope (service type, file sample, timeline) and package fit. Then you'll receive instructions to complete your payment and how to secure an upload with next steps.
Do you offer on-site reviews?
Yes - on-site walkthroughs are available as an add-on (limited availability), especially for paper-based records. Findings are documented using de-identified labels (SR-01/ST-01), and deliverables are produced off-site after review and write-up. Standard delivery is remote via secure upload.
We only have 1–3 clients, can you still do a mock audit?
Yes. We can scope the review to your current file volume and provide findings you can apply as you grow. Scope is confirmed after intake.
What exactly will I receive (by package)?
Snapshot delivers a Risk Summary + Top Risk List. Standard and Comprehensive include a Findings Report + Findings Summary + 30/60/90 CAP. Comprehensive also includes a debrief and implementation strategy.
How does file sampling work and who chooses the files?
File sampling is used to identify patterns and system gaps that drive repeat findings. You can choose a provider-selected sample, or request random selection. Expanded scope is available if you want additional files reviewed.
Is the included sample size enough?
Often, yes - repeat gaps typically show up as patterns across systems and staff habits. If you want greater certainty or you have complex operations, you can add more files per the add on rates.
Can you review specific files we're worried about?
Yes. If there are "problem files," request a provider-selected sample and flag them during intake.
Do you review all of our files?
Not by default. Packages include a defined file sample size. If you want a larger scope, additional files can be added.
What if we have multiple sites or programs?
Note it in the intake form. Multi-site or higher-volume operations may require a custom scope and quote.
What if we don't maintain something that needs to be uploaded?
If something isn't maintained, label it "Not maintained." when you upload your documents. We'll document the gap.
Is the price fixed, or can it change?
Package prices are fixed for the included scope. Final cost can change only if scope expands (additional files, Intensive add-on, rush timeline, multi-site complexity).
Can you implement the fixes for us?
We provide findings and a corrective action plan when included. Your agency implements the corrections. Comprehensive includes a debrief to align leadership on priorities and sequencing.
Do you guarantee DHS outcomes or "passing"?
No. DHS outcomes depend on your agency's implementation and ongoing compliance. This service supports audit readiness and documentation quality and is not legal advice.
Do you offer follow-up support after delivery?
Optional support may be available by request (expanded file review, verification review, or additional debrief), depending on capacity.