Minnesota 245D Provider Compliance Support
245D Compliance Review &
Licensing Readiness
Independent, documentation-focused reviews led by experienced 245D compliance professionals using Integrus Group's standardized review methodology. Each engagement concludes with prioritized findings, a corrective-action roadmap, and a reviewer-led debrief.
Applications are reviewed for fit, scope, urgency, and reviewer availability. Submission does not guarantee acceptance.
What we review
Program & Administrative Records
- Licensing and program documentation
- Policies, required logs, and internal monitoring records
- Records demonstrating required monitoring, oversight, and compliance activities
Staff Files
- Role-specific qualifications and background-study documentation
- Orientation, training, competency, and supervision records
- Missing, expired, or inconsistent documentation
- Repeated or systemic gaps identified across the selected sample
Service-Recipient Files
- Service plans, assessments, agreements, and required reviews
- Rights, health, medication, and positive-support documentation, as applicable
- Missing, late, incomplete, or inconsistent records
- Documentation patterns identified across the selected sample
What you receive
- Executive summary of overall documentation readiness
- Detailed findings organized by review area
- Applicable requirement references
- Findings prioritized by significance and urgency
- Corrective-action roadmap with recommended next steps
- A 45–60 minute virtual debrief led by the assigned reviewer
Implementation, document correction, policy rewriting, and ongoing monitoring are not included unless separately contracted.
Choose the review approach
Compliance Readiness Assessment
A representative sample is selected using Integrus Group's risk-informed file-selection criteria. This option is designed to identify documentation patterns and concerns the provider may not already know exist.
Targeted File Review
The provider identifies specific records, documentation areas, prior findings, or known concerns for focused review.
Unsure which option is appropriate? Integrus will recommend the review approach after evaluating your application.
How it works
Apply
Tell us about your organization, services, size, concerns, and requested scope.
Scope and fit review
We review your application and may request limited clarification. Qualified applicants are invited via email for a brief scope call.
Agreement and payment
The approved scope, flat fee, timeline, responsibilities, and confidentiality terms are documented before work begins.
Kickoff and secure document collection
The file sample is confirmed, secure upload instructions are provided, and the requested records are submitted. An experienced reviewer is assigned after the required documents have been received and organized for review.
Review, report, and debrief
The assigned reviewer completes the assessment and prepares the findings report and corrective-action roadmap. You receive the findings in advance for review, followed by a one-on-one virtual debrief with the reviewer to discuss the results, priorities, and recommended next steps.
Standard turnaround is confirmed in the engagement letter and begins after all required records have been received and accepted as complete. Expedited review may be available by written approval and for an additional fee.
Who conducts your review
Each engagement is assigned to a 245D compliance reviewer with relevant experience in provider operations, quality assurance, internal compliance, licensing preparation, or regulatory review. The assigned reviewer conducts the document analysis, prepares the report, and leads the client debrief.
What this is not
- Not an official DHS inspection, certification, or guarantee of any DHS outcome.
- Not an on-site operational review.
- Does not include observations, interviews, complaint investigations, or environmental inspection.
- Findings are limited to the records submitted and the agreed scope.
- Does not guarantee that DHS will reach the same conclusions.
- Does not include document correction or implementation unless separately contracted.
- Not legal advice — and the license holder stays responsible for compliance.
- We never backdate, fabricate, or alter records. Corrections don't erase history.
- Don't send client records, PHI, or SSNs through the application. Selected clients get secure upload instructions.
Frequently Asked Questions
What happens after I apply?
We review your application for fit, scope, urgency, and availability. If selected, you get an email with next steps. Scope, fee, and timeline are confirmed before any agreement or invoice.
Is this an official DHS inspection or a full mock licensing review?
No. This is an independent, documentation-focused compliance review. It does not include on-site observations, interviews, complaint investigation, environmental review, or access to information maintained only by DHS. It is designed to identify documentation gaps and improve readiness, but it cannot guarantee the outcome of a future licensing review.
How are files selected?
For a readiness assessment, the provider selects files using Integrus Group’s risk-informed criteria so the sample reflects different services, tenure, locations, medication involvement, and other relevant factors. For a targeted review, the provider identifies the specific records or concerns to be evaluated.
Who conducts the review?
An assigned 245D compliance reviewer completes the analysis, prepares the report, and leads the findings debrief using Integrus Group’s standardized methodology.
What if our records are on paper?
The service is remote and electronic. Providers are responsible for scanning and organizing selected records before upload. Integrus does not currently provide on-site scanning or physical record collection.
Do you correct the records for us?
The review includes findings and recommended corrective steps. Implementation, policy revision, document correction, and ongoing monitoring require a separate engagement.
How are fees determined?
Fees are provided as a customized flat fee based on the number and complexity of service-recipient and personnel files, services and locations included, program and administrative scope, record organization, urgency, and any approved additional review areas. The fee is confirmed before an agreement or invoice is issued.
Assisted living provider licensed under 144G? See the Assisted Living Compliance Review.